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Development of operational performance

The notion of performance is associated with the concepts of effectiveness, efficiency, coherence and relevance

An organization’s strategy involves identifying ambitious objectives, strengthening its positioning, reducing costs, and improving the quality of its services and its offering.

Whatever the strategic choices, their implementation requires operational synergies, productivity gains, securing the offer and services…

CCM assists its clients in identifying and activating performance levers in the construction and implementation of their development strategy and in optimizing performance.

Improving processes, managing and controlling risks, optimizing workloads, achieving real visibility into operations, consolidating and improving operational flows are all part of developing operational performance and ensuring the key to long-term success.

CCM assists its clients in the design of results-oriented projects based on the realization of benefits and customer satisfaction, in terms of costs and quality :

  • Production management
  • Quality management
  • Human resources management
  • Training
  • Financial engineering
  • Digital Transformation

Production management

You want to implement a CAPM (Computer Aided Production Management) system, based on IT resources adapted to the needs of your company ?

Are you looking for a software solution really adapted to manage your production management process ?

CCM Worldwide assists you in the choice and definition of your project and its implementation :

The functional areas of production management covered are the following :

– CAPM : technical data management, business management, management on forecasting level, production planning management with resource allocation, project management and hierarchical validation of the launch stages.

– purchasing and stock management : picking, purchase anticipation and automated minimum stock alert threshold

– CRM, customer and supplier relationship management

– commercial management : generation of simple quotes, quotes with n-level bills of material with or without quote configurator

– traceability management : batch and serial number management, barcode and QR code tracking management, quality management

– steering tools : processing and restitution of strategic data in customized dashboards, real-time decision-making analysis.

(Functionalities also included : finance, accounting, HR, business intelligence, possibility of web services, EDI exchanges, automatic transfer machines, etc.).

Following the functional analysis phase, we develop your specific needs and functional requirements. Your customized production management tool adapts perfectly to your business rules.


  • Constitution of the technical database.
  • Definition of the information system.
  • Control of the load-capacity adequacy of the means of production.
  • Measurement of product profitability and their contribution to the company’s margin.
Methods of implementation
  • Analysis of the existing.
  • Elaboration of the specifications.
  • Choice of an IT solution (hardware and software packages).
  • Coordination with other systems (accounting, payroll, invoicing, etc.…).
  • Determination of the implementation steps.
  • Training of operators.

Quality Management

Quality is not just a matter of common sense, tools and techniques. It is a state of mind, a process of change and a method that involves all the actors in the company. It requires a collective awareness and a permanent evolution of the internal culture of the organization.

The Quality approach is based on fundamental principles :

  • A policy: quality is a factor in mobilizing the company around three inseparable challenges, levers of operational results.
  • The expression of a managerial will symbolized by continuous progress.

The objectives of a quality approach are to :

  • stabilize the organization of a company in line with its strategic orientations.
  • describe the functions of all personnel.
  • formalize all rules and procedures, written and/or unwritten, with their updates.
  • Put the company on the road to ISO certification at the end of the process.

The structure and the organizational methods of the quality system include 4 levels :

  • The Quality Assurance Manual.
  • The organizational procedures.
  • The operational procedures.
  • The quality records.
Proposed approach
  • Quality diagnosis, External analysis, Internal involvement.
  • Preparation of Quality Improvement Plans.
  • Launching of the project and programming of the commitment plan.
  • System audit.
Methods of implementation

Adaptation of the services to the needs of the client :

  • Assistance for the implementation of a quality approach.
  • Accompaniment and training of a pilot group and managers.
  • Preparation for certification.
  • Blank audit.

Human Resources Management

The objective of human resources management is to respond to changes in the organization of work and the skills required by new work situations. It involves identifying gaps and training needs and implementing human resources management policies.

CCM proposes to organize the human resources management approach around your strategy by :

  • Identifying gaps between current and future needs in terms of jobs and skills.
  • Anticipating foreseeable gaps and implementing policies and action plans to reduce them.
  • Identifying training needs.
  • Developing multi-year training plans.
  • Formalizing work supports and developing an HRM information system.
Methods of implementation

Adaptation of the services to the needs of the client :

  • Analysis of the probable evolution of existing resources.
  • Definition of desirable jobs.
  • Design and implementation of action plans (training, recruitment, mobility and internal reconversions, work organization and working time arrangements, external departures and reconversions, …).
  • Elaboration of job descriptions for standard jobs.
  • Elaboration of human resources management tools and their computerization.
  • Identification of training needs and development of multi-year training plans.
  • Training of trainers.

Customized training

Today the status and purpose of training has evolved considerably. Openness, efficiency and competitiveness, training represents a strategic tool for the modernization of administrations and the upgrading of companies.

On the one hand, training is an investment for which the organization must be able to measure the profitability.

On the other hand, integrated into its strategy, it must be based on the lived reality of the organizations and contribute, in the same way, to their development and that of their collaborators.

Proposed approach

A methodology in 6 phases, to better respond to the specific problems of each client :

  • Discovery of the context.
  • Audit
  • Content recommendation.
  • Testing
  • Training-training.
  • Coaching.
Methods of implementation

Adaptation of the services to the needs of the client :

  • Assistance in defining a multi-year training plan.
  • Organization of the training and realization.
  • Punctual mission to deal with a particular problem.

Financial engineering

  • Study and financial dimensioning of projects in various fields and sectors of activity: industry, services, vocational training, education, sport, new technology, tourism, leisure, …
  • Evaluations and financial re-engineering.
  • Study of financing and search for partners.
  • Study of profitability and financial sensitivity.
  • Portfolio optimization management.
  • IPO
  • Financial diagnosis, evaluation of the financial potentialities of companies and NGOs and optimization, merger/acquisition.
  • Optimization of investments and assistance in the search for subsidies.
  • Study and implementation of cost accounting and budgeting system.
  • Study and implementation of a budget control system.
  • Financing of development projects and search for donors.
  • Study and preparation of files for financing institutions.
  • Study and implementation of a financial control and optimization system.
  • Restructuring of companies in difficulty: study of financial risks, elaboration of financial rescue programs, profitability study of restructuring projects and measurement of forecast risks.

Digital Transformation

All organizations today must integrate digital technologies into the heart of their operating modes in order to improve their performance.

This technological change has transformed the global economy. It is a real digital revolution that has set up new purchasing and consumption habits

Digital transformation is a complex process, which requires both :

  • the total integration of digital technologies in the company’s activities.
    • the implementation of the organizational changes necessary to exploit these digital tools.

    Indeed, this transformation implies profound changes for all employees, at all hierarchical levels. Digital technology leads to the emergence of new uses, new ways of working, communicating, but also selling.

    On the basis of a diagnosis carried out at your side, we help you to take a step back by building a strategy that meets your objectives.

    And, our experts accompany you in the implementation of a global digital strategy by creating innovative web/mobile solutions, adapted to the expectations of our customers and responding to current strategic issues :

    • facilitate the deployment and use of a service,
    • centralize information
    • automate services
    • improve efficiency
    • get the information quickly
    • Make data accessible online, mobile and remotely
    • Facilitate the progress of a process
    • securely store data,…

    Strategy & Strategic Management

    Change management

    Development of operational performance

    Customer Relationship Management

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